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ISO 9001 is a universally recognized Quality Management System (QMS) standard. The main objective of the standard is to fulfill the needs of the customers, employees, and stakeholders more efficiently. This is accomplished by creating an outline to guarantee constant quality in the offering of goods or services. The International Organization for Standardization (ISO) first published ISO 9001 standard in the year 1987 and its latest version was released in September 2015.
ISO 9001, the international standard for a quality management system, is the most recognized QMS standard in the world. This standard can be used by any company or business, large or small, despite its field of activity. Having an ISO 9001 certification makes sure that the client gets constant, best quality products and services that bring benefits for the organization or business.
Seven Principles of the quality management system
ISO 9001 standard is based on seven quality management principles which are as follows:
Customer focus: Organizations and businesses rely on their clients and therefore should know the present and future needs of the customer. Organizations should fulfill the needs and requirements of the customers and try hard to exceed client expectations.
Leadership: Strong leadership means that you have a clear vision of the future of the company. The leader of any organization must maintain and create an environment in which the employees become fully involved in achieving the objectives of the organization.
Engagement of people: For the overall benefit of your organization, it is very important to engage everyone within your organization, regardless of their designation.
Process approach: When activities and related resources are managed in a systematic process, then the desired result is reached more efficiently.
Evidence-based decision-making: Accurate and reliable information is required for making effective decisions.
Relationship management: Always try to develop good and beneficial relationships with your organizations' suppliers or stakeholders for the greater benefit of your organization.
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